2 research outputs found

    Environmental Waste Mangement Training Module for Temporary / ESL Employees in Meeting and Event Industry

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    This paper specifically attempts to outline a training module that assists the front-line employees who have communication issues with management. It also helps the employees to efficiently acquire necessary skills and knowledge in a timely manner and to properly translate them into action. The training module will be organized by examining previous literatures as well as reviewing pre-existing training modules in general. Specific methods and best practices will be selected and integrated into the manual in easy-to-understand manner

    Influence of Sustainability Reward Program on Meeting Planners’ Site Selection Decision and Perceived Value-for-Money

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    Many types of voluntary sustainable programs have been integrated into the hospitality industry standards and been examined to measure their effectiveness by research firms and institutions (Giebelhausen & Chun, 2016). However, there is a lack of research examining how the benefits received by participating in green meetings influence perceptions and behavioral intentions on environmentally sustainable meetings. Consequently, this research investigates how incentivizing tools such as incorporating sustainability reward points for choosing sustainable venues and participating in environmental programs can affect planners’ perceived value for money and site-selection intention. The results of the three-way repeated measure analysis of variance (ANOVA) did not find that sustainability reward programs are effective in planner’s site-selection intention and perceived value for money. However, venue location and overall costs were identified as influencing factors for planner’s behavioral intentions as well as their perceived value for money toward meeting venues. The study also provides significant insights on differences between three different types of planner (corporate, association, and government) in terms of their perception and behavioral intention
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